tk6 Privacy Policy

1 Who We Are and How to Contact Us

tk6 operates the online casino and sports betting platform accessible at tk6.im. For the purposes of this Privacy Policy, tk6 acts as the data controller in respect of personal data collected through the platform. If you have any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal data, please contact our dedicated privacy support team at [email protected]. We aim to respond to all privacy-related enquiries within 5 business days.

2 How We Collect Your Personal Data

tk6 collects personal data through the following channels:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or responding to surveys or promotions;
• Automated technologies: Data collected automatically when you visit or interact with the platform, including cookies, web beacons, server logs, and similar tracking technologies;
• Third-party sources: Data received from payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard) for the purpose of verifying transactions; identity verification providers used in the KYC process; and fraud prevention and anti-money-laundering screening services.

tk6 does not knowingly collect personal data from persons under the age of 21. If we become aware that data has been collected from an individual below this age threshold, we will delete that data promptly and close the associated account.

3 How We Use Your Personal Data

tk6 processes your personal data for the following purposes, each supported by a lawful basis under applicable data protection principles:

• Account management (contract performance): To register and maintain your account, verify your identity, process deposits and withdrawals, and deliver the gaming and betting services you have requested;
• Legal and regulatory compliance (legal obligation): To fulfil our obligations under anti-money-laundering regulations, responsible gaming requirements, and age verification standards, including reporting obligations to relevant financial intelligence authorities where required by law;
• Fraud prevention and security (legitimate interest): To detect, investigate, and prevent fraudulent activity, account abuse, money laundering, and other unlawful conduct on the platform;
• Responsible gaming monitoring (legal obligation / legitimate interest): To monitor player behaviour for indicators of problem gambling and to apply responsible gaming tools where appropriate;
• Platform improvement (legitimate interest): To analyse platform usage patterns, troubleshoot technical issues, conduct A/B testing, and improve the overall user experience;
• Marketing communications (consent): To send you promotional offers, bonus notifications, and news about tk6 features where you have opted in to receive such communications. You may withdraw this consent at any time by contacting [email protected] or using the unsubscribe link in any marketing email.

4 Sharing Your Personal Data

tk6 does not sell, rent, or trade your personal data to any third party for marketing purposes. We share personal data only in the following limited circumstances:

• Payment processors: bKash, Nagad, Rocket, Upay, Visa, and Mastercard receive transactional data strictly as necessary to process your deposits and withdrawals;
• Identity verification providers: Third-party KYC service providers receive your identity documents and personal details for the purpose of age and identity verification only;
• Fraud and AML screening services: We may share data with specialist providers who help detect money laundering, fraud, and other financial crime;
• Game software providers: Our game and live casino content partners (such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi) may receive anonymised session identifiers to facilitate game delivery. These providers do not receive your full identity or financial details;
• Legal and regulatory authorities: We will disclose personal data to law enforcement agencies, regulatory bodies, or courts when required to do so by applicable law or valid legal process;
• Business transfers: In the event of a merger, acquisition, or sale of all or part of tk6's business, personal data held by tk6 may be transferred to the successor entity, subject to equivalent data protection commitments.

All third-party data processors engaged by tk6 are subject to contractual data processing agreements that restrict the use of personal data to the specific purposes for which it was shared.

5 Data Retention

tk6 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account and identity data: retained for the duration of the account relationship and for a minimum of five years after account closure, in compliance with anti-money-laundering record-keeping obligations;
• Transaction and financial records: retained for a minimum of five years from the date of the transaction;
• Customer support correspondence: retained for up to three years from the date of the interaction;
• Marketing preferences and consent records: retained for the duration of the account relationship or until consent is withdrawn, whichever occurs first;
• Technical and device data: typically retained for up to 24 months in aggregate analytics form and up to 12 months in identifiable form.

When personal data is no longer required for any legitimate purpose, it is securely deleted or anonymised in accordance with tk6's internal data disposal procedures.

6 Cookies and Tracking Technologies

tk6 uses cookies and similar tracking technologies to operate and improve the platform. The categories of cookies we use are as follows:

• Strictly necessary cookies: Essential for the platform to function. These include session authentication cookies that keep you logged in during a session. They cannot be disabled without breaking core platform functionality;
• Functional cookies: Remember your preferences such as language settings, preferred payment method, and responsible gaming limits you have set;
• Analytics cookies: Collect anonymised data about how players navigate the platform — which pages are visited most, how long sessions last, and where players encounter errors. This data helps us improve the user experience;
• Marketing and attribution cookies: Used to track the effectiveness of our promotional campaigns where you have consented to receive marketing communications.

You may manage or withdraw consent to non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of some platform features. Clearing cookies will log you out of any active session.

7 Data Security

tk6 implements a range of technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the tk6 platform;
• Encrypted storage of sensitive data at rest, including identity documents and financial records;
• Role-based access controls ensuring that personal data is accessible only to staff who require it to perform their job functions;
• Regular security audits and penetration testing of the platform infrastructure;
• Certified Random Number Generator (RNG) systems for game outcomes, independently audited for fairness.

While tk6 takes all reasonable precautions to safeguard your data, no method of electronic transmission or storage is entirely infallible. In the event of a data security incident that is likely to result in a risk to your rights, tk6 will notify affected users without undue delay and take all appropriate remediation steps.

8 International Data Transfers

tk6 primarily processes personal data within secure data centre environments serving the South and Southeast Asian region. In certain circumstances — for example, when engaging game content providers or technical infrastructure partners based outside Bangladesh — personal data may be transferred internationally. Where such transfers occur, tk6 ensures that adequate safeguards are in place, including contractual data transfer agreements that impose data protection standards consistent with this Privacy Policy. By using the tk6 platform, you acknowledge and consent to such transfers occurring where necessary for the delivery of services.

9 Links to Third-Party Services

The tk6 platform may reference or integrate with third-party services including payment gateways (bKash, Nagad, Rocket, Upay) and game content providers. When you interact with a third-party service — for example, when initiating a bKash deposit — you will be subject to that third party's own privacy policy and data practices. tk6 is not responsible for the privacy practices of third-party services, and we encourage you to review their respective privacy policies before providing any personal data directly to those services.

10 Children and Minors

tk6 is strictly an adults-only platform. We do not knowingly collect, process, or retain personal data from individuals under the age of 21. Age verification is conducted at registration and at the point of first withdrawal. If a parent or guardian believes that a minor has registered an account on the platform or provided personal data without their consent, they should contact us immediately at [email protected]. Upon confirmation, we will promptly close the account and delete the associated personal data.

11 Changes to This Privacy Policy

tk6 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. Where material changes are made, we will notify registered users by email or by posting a prominent notice on the platform, with a revised "Last Updated" date at the top of the policy. Your continued use of the tk6 platform following the posting of any revised Privacy Policy constitutes your acceptance of the changes. We encourage you to review this policy periodically to stay informed about how we protect your personal data.